FAQ

Helix is the evolution of Q2's Banking as a Service (BaaS) solution and is designated to enable innovative companies and consumer brands to make finance human by building banking solutions customized to users' needs.

Innovative companies and brands design a unique customer experience and own the client relationship. As a cloud­-native core purpose built for embedded finance, Helix handles the backend -- from creating accounts and issuing cards to working with third parties - and provides a framework for future iteration. Finally, through their Helix partner bank, innovative companies and brands can be assured of operational compliance and regulatory expertise.

Helix offers the building blocks of banking – accounts, cards, payments, data and controls, administrative tools and monetization solutions – customizable at the user-level – to make it easier to launch differentiated and personalized banking products at scale.

Learn more about Helix by visiting helix.q2.com.

Yes, the endpoint names for our admin console and docs sites will be changing. The docs site, previously located at docs.corepro.io, will be reachable at docs.helix.q2.com. All users attempting to access the prior location will be transparently redirected to the newly branded site. The admin site, previously located at admin.corepro.io, is now immediately available at admin.helix.q2.com. While we recommend clients begin using this new location as soon as possible, the previous location will remain active until February 9, 2022. At that time, we will introduce a similar redirect to route Helix Admin Console users to the newly branded site.