FI Exception Suspense Report

Purpose

Shows transactions that are in an FI suspense account due to exceptions (for example, missing configuration or mapping).

Why Use This Report

Identify and resolve items sitting in suspense so that funds and accounting entries can be posted correctly.

When to Run

Daily or as part of your standard exception-handling workflow.

Who Uses This Report

Operations, reconciliation, and support staff who manage suspended or exception items.

Filters

You can filter the report using:

• Start Date

• End Date

• FI Program

• Suspense Account

Tips

• Review and clear suspense items frequently to avoid aged exceptions and potential customer impact.

• Use trends to identify recurring issues that may require configuration changes.