Returns Initiated Report

Purpose

Summarizes ACH returns initiated by Helix, categorized by return reason, customer, and program.

Why Use This Report

Monitor return reasons and volume, detect fraud trends, identify customers with repeated issues, and support internal audits and operations reviews. Use this report to track why returns are happening, how often, and which customers or programs are most affected.

When to Run

On demand.

Who Uses This Report

Bank staff and client users.

Filters

You can filter the report using:

• Start Date
• End Date
• FI Program