Inactive Dormant Accounts Report

Purpose

Displays accounts that are currently in dormant status, including configuration details, customer information, and the date of last contact.

Why Use This Report

Use this report to review dormant customers and understand what actions may be required.

When to Run

Monthly.

Who Uses This Report

Bank staff and client users.

Filters

You can filter the report using:

• FI Program

• Product Type

Tips

Use this report to identify accounts that require escheatment review or re-engagement efforts. Regular monitoring helps ensure compliance with unclaimed property laws and reduces the risk of regulatory penalties.